Accessibility Information for Guests

College & School Events

Services are available to those attending the college and school events who may require specific accommodations based on a disability. These services vary depending upon the specific venue in which the event will be held. Those with need of these services are asked to contact the college, school or department representative associated with the specific college or school hosting the event at least five days prior. 

University-wide Ceremony

Accessible Parking

On the day of Commencement, designated parking in the San Antonio Garage (SAG) is available for individuals with any state-issued accessible parking placard or plates. The SAG is located on San Antonio Street between 24th and 25th Streets. Guests with limited mobility are encouraged to utilize the spaces available in the SAG and ride the complimentary accessible shuttle to the ceremony site.

Accessible Drop-Off Location

A drop-off location for guests with limited mobility is available behind the Flawn Academic Center. The University will have designated staff monitoring vehicle access to the campus.  To gain entry to campus you will need to inform the staff at the intersection of Whitis Avenue and 24th street that you are dropping off a family member/friend at the Disability Services location. View map here. 

Parking for Commencement activities is free in designated areas on a first-come, first-served basis. On Friday, September 17, 2021, with the exception of spaces marked “At All Times,” all university parking garages and most surface lots are available.  Those with state-issued accessible parking placards or plates can park in the SAG.

Accessible Shuttle

A free accessible shuttle will transport guests with limited mobility from the SAG to the ceremony site. Inbound shuttle service will begin at 6 p.m. and outbound service will begin at the conclusion of the Commencement ceremony. Outbound shuttle service will continue following the event until all guests have been transported back to the SAG. 

Accessible Seating

A designated seating section for those who require accessible seating will be available near the Commencement stage. Due to high demand and limited space, seating is not reserved and companion seating is limited to two (2) companions in this area. Attempts will be made to seat other members of small parties nearby but cannot be guaranteed.

Guests in need of accessible seating can be dropped off at the Disability Services location behind the Flawn Academic Center or park in the SAG and ride the accessible shuttle.  A limited number of wheelchairs will be available to assist in transporting guests with limited mobility to the designated seating location. No advanced registration is required for this service.

Following the ceremony, staff will assist guests in returning to the drop-off location. Wheelchairs are available for assisted transport only and are not available for use by an individual guest for the duration of the ceremony.

Sign Language Interpretation and Captioning

Sign language interpreting services for guests who are deaf or hard of hearing will be available in a designated seating section located near the Commencement stage. Please check in with the Disability Services personnel behind the Flawn Academic Center and they will escort your party to the designated ASL seating area.

Indoor viewing locations with captions are the Flawn Academic Center (FAC) and University Teaching Center (UTC).

Disability Services Contact for the University-wide Commencement Ceremony

Guests who have questions regarding accommodations for the University-wide Commencement Ceremony may contact the University’s ADA Coordinators via email at

Please note that accommodation requests should be made by Monday, September 13, 2021.  While every effort will be made, the University may be unable to fulfill last-minute requests.

On Friday, September 17, information is available by calling the University Police Department at 512-471-4441 or by TDD 512-471-4777.

Frequently Asked Questions

Q: Where can I find accessible restrooms at the university-wide ceremony?

A: A list of accessible restrooms will be available at the Disability Services location behind the Flawn Academic Center. Buildings adjacent to the Tower and South Mall will have signs directing people to restroom locations available to the public. Locations with accessible restrooms will be identified by signage with the international symbol of accessibility. 

Q: Where can I find a wheelchair for my family member or friend to use for the entire day?

The university is unable to provide wheelchairs for individual use. Those requiring wheelchairs or other supportive equipment for the duration of their time here in Austin should plan on making their own accommodations for the equipment prior to arriving on campus. Families interested in renting wheelchairs are encouraged to contact a local provider.